Karyn Holland
Administrative Assistant
Karyn began her career at PRA in our original, modest 12-station survey operations centre as a telephone interviewer. Over the years, she has tackled many roles and is now part of our amazing support team.
Karyn continues to work closely with partners, researchers and the editing team, providing quality control for all documents including complex reports, presentation material, questionnaires and other research tools. She also finds time to prepare content for the web.
Over the years, Karyn has provided training to survey operations and research staff on International Organization for Standardization (ISO) standards, and the firm’s quality control and project management processes. She has had a key role in internal auditing of those processes and more broadly in continuous improvement at PRA.
In her spare time Karyn enjoys any activities that make the world a happier place, including helping refugees and newcomers with everything from resume writing to job hunting and acquiring life skills such as banking, buying a home, etc.