TECHNICAL SERVICES MANAGER
Bob has a wealth of experience and has managed a wide range of complex evaluation studies and other research in areas as diverse as telecommunications, technology training, agricultural subsidies and disability supports.
Another major focus of Bob’s work at PRA is supporting the technical aspects of research, such as survey management, sample development and web-based research. He routinely draws on decades of experience with computer-assisted telephone interviewing (CATI) systems and information technology (IT) infrastructure and advises other research managers on specific types of technology or technical capabilities to support them and their clients.
In addition, Bob manages PRA’s own IT systems, ensuring data integrity, communications and security are maintained throughout the network.
With his ability to utilize various research methods and use technology to support research, Bob is a truly multifaceted research professional.